Shipping policy
Shipping Policy
Order Processing & Verification
You will be charged when placing your order. All payments are subject to verification and approval before shipping. To help prevent fraud, orders with incorrect billing information or requiring additional verification may be delayed or cancelled.
Shipping Process
- Orders are processed within 1 business day (Monday–Friday, 9AM–5PM ET)
- We do not process or ship orders on weekends or holidays
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information
- Please note that once an order has begun processing, we are unable to make changes (including address updates). Orders will be shipped to the address provided at checkout
- For orders containing multiple items, products may ship separately and arrive at different times
Tracking
- All orders include tracking. Tracking details will be sent via email once your order has shipped
- Please allow a few business days for tracking updates to appear after shipment
- If it has been more than 5 business days since shipment and tracking has not updated, please contact us at getsushifun@gmail.com
Delivery Timeframes
Estimated delivery times are based on business days (Monday–Friday) and are not guaranteed.
| Shipping Method | Transit Time |
|---|---|
| Standard Shipping (United States) | 5–7 business days |
| Express Shipping (United States) | 2–3 business days |
Total Delivery Time
The total estimated delivery time from order placement is:
6–8 business days (1 business day processing + 5–7 business days transit)
For express shipping: 3–4 business days (1 business day processing + 2–3 business days transit)
Order Cut-Off Time
Orders placed before 5PM ET Monday–Friday will begin processing the same business day. Orders placed after 5PM ET or on weekends and holidays will begin processing the next business day.
Additional Notes
- Delays may occur during peak seasons, holidays, or due to carrier-related issues. These delays are outside of our control.
- We currently ship to the United States only. International shipping is not available at this time.
- GetSushiFun is not responsible for delays caused by incorrect shipping addresses provided at checkout.
Contact
For all shipping questions: getsushifun@gmail.com